Australia Post Delivery Delays (updated 17/04/2020)
We have been informed that Australia Post has been and is still currently experiencing delivery delays. This is due to current increased volumes and extra measures and steps (i.e like social distancing ) taken in response to covid-19 in their operational facilities, which has slowed their normal operational speed. We are seeing delays of up to 5 – 7 Business days in some areas. To stay up date for you or your customer with the latest news and updates for Australia Post, we recommend checking on : www.austpost.com.au as required.
We apologise for any inconvenience caused and hope this will be back to normal transit days as soon as possible.
DELIVERY RATES: $5.95 delivery for anywhere in Australia. Santé does not ship internationally.
DELIVERY OF GOODS:
Maximum of 1x free Laundry Bag included in all fibre orders. Goods are delivered to the delivery address within 3-7 working days, with the exception where an order may be placed on backorder. Backorders will be released where stock is made available. If no one is home to receive your delivery, you will be left with a card to notify you that your goods will be left at your local post office for collection
RECEIPT OF GOODS:
Santé or its transport agents will deliver the goods on the understanding that whoever receives the goods at the delivery address is authorized to receive the goods. Santé and its transport agents may require a signature of the person accepting delivery as proof of delivery.